Effective Date: May 31, 2026
Thank you for shopping with Pahadi Collections.
Orders are generally processed and dispatched within 24 to 48 working hours after successful payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
All shipping and logistics operations are managed through Shiprocket and its associated courier partners.
Courier partner allocation depends on:
Estimated delivery timelines may vary depending on the customer’s location.
Approximate timelines:
These are estimated timelines and not guaranteed delivery commitments.
Once shipped, customers will receive tracking details through SMS, email, or WhatsApp (where applicable).
Delays may occur due to weather conditions, logistics disruptions, courier issues, festivals, high order volume, or regional restrictions.
Pahadi Collections shall not be held responsible for delays caused by third-party courier services.
Customers are responsible for providing accurate shipping details.
Pahadi Collections shall not be responsible for delivery failures due to:
Additional re-shipping charges may apply if shipments are returned.
If a customer refuses delivery without valid reason, re-shipping charges may apply for future dispatches.
If the package appears visibly damaged during delivery:
Claims without proper proof may not be eligible for resolution.
International shipping availability, charges, customs duties, and timelines may vary depending on destination country and logistics support.
Additional customs or import charges, if applicable, shall be borne by the customer.
