Effective Date: May 31, 2026
At Pahadi Collections, most products are handmade and artisan-crafted. Due to the nature of these products, refunds and returns are generally not applicable unless specifically mentioned on the product page.
Unless otherwise stated, products sold on this website are:
Customers are strongly advised to carefully review product descriptions, measurements, and specifications before placing an order.
Refunds or replacements may only be considered in the following cases:
For any issue claims, customers must provide:
Claims without sufficient proof may not be accepted.
Any issue must be reported within 24 hours of delivery through the Contact page available on the website. Late claims may not be eligible for review.
Minor variations in color, texture, shape, finishing, and craft patterns are natural characteristics of handmade products and shall not qualify as defects.
If a refund is approved:
Orders may only be cancelled before shipment processing begins. Once shipped, cancellation requests may not be accepted.
For any refund-related concern, customers may contact us through the Contact page or using the details available in the website footer.
