Privacy Policy

At Pahadi Collections, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website www.pahadicollections.comor make a purchase. By using our website, you agree to the practices described in this policy.

1. Information We Collect:
We offer refunds in the following situations:
• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, shipping address, billing address, and payment details.
• Non-Personal Information: This includes general information about your usage of our website, such as browser type, device type, IP address, and other browsing-related data that cannot personally identify you.

2. How We Collect Information:
• Account Registration: When you create an account or make a purchase on our website, we collect your personal information such as name, email, shipping and billing addresses, and payment information.
• Cookies: We use cookies and similar technologies to track your browsing behavior on our website. These cookies help us improve your user experience and provide personalized content and ads. You can manage your cookie preferences through your browser settings.
• Analytics: We use web analytics tools (such as Google Analytics) to track user behavior on our site. These tools collect non-personally identifiable information to help us analyze how visitors interact with our website.

3. How We Use Your Information:
• To process and fulfill your orders.
• To send you order confirmations, shipping updates, and other transactional communications.
• To improve our website's functionality and user experience.
• To respond to customer service inquiries and resolve issues.
• To send promotional emails, newsletters, or updates about our products, unless you opt-out.
• To send promotional emails, newsletters, or updates about our products, unless you opt-out.

4. Sharing Your Information:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are required to keep your information confidential and use it solely for the purposes of providing the requested services.
• Cookies: We use cookies and similar technologies to track your browsing behavior on our website. These cookies help us improve your user experience and provide personalized content and ads. You can manage your cookie preferences through your browser settings.
• Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests by government authorities.

5. Data Security:
We take the security of your personal information seriously and use industry-standard encryption (SSL) to protect sensitive data during transmission. However, no method of data transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices:
• Access: You can request a copy of the personal information we hold about you.

• Correction: You can update or correct any inaccuracies in your personal information.

• Deletion: You may request the deletion of your personal information, subject to certain legal requirements.

• Opt-Out: You can unsubscribe from our promotional emails at any time by following the unsubscribe instructions in the emails.

7. Children's Privacy:
Our website is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. By continuing to use our website after such changes, you agree to the revised policy.

Contact Information:
For any inquiries or concerns about shipping, please contact us at:
•Email: pahadicollections124@gmail.com

Our Address:
Pahadi Collections,
Taranjubari, New Chamta, Khaprail,
Matigara, WB 734009,
India